FAQs – Hubbsters

FAQs

Here you'll find answers to some of the questions we get asked most often. If you can't find an answer to your query here, please contact us for further help. Our friendly and knowledgeable Customer Care team is here to help!

To place an order on Hubbsters website, customers can browse through the products and add the items they wish to purchase to their cart. Then, they can proceed to checkout and follow the prompts to enter their shipping and payment information.

We accept only Cash on Delivery (COD) Payment method.

Yes, customers can use valid discount codes or coupons during checkout to receive a discount on their order.

Yes, customers can view their order history and previous purchases by logging into their account on the website and accessing their order history.

UAE: If you place your order before 06pm, it will be dispatched within 1 business working day and delivered within 1-2 business working days.

If you have any questions about shipping or if you are experiencing a problem with your delivery, please email info@hubbsters.com or WhatsApp our Customer Care Team on +92 310 085 1880 Monday to Friday, 10.00am-5.00pm.

When placing your order, please provide an email address and telephone number to receive regular updates on the status of your delivery.

You have 30 days from the day you receive your parcel to return your product to us for either an exchange or a refund. Product must be returned to us in a resaleable condition. Please read our Refund Policy.

Refunds are generally processed within 2-3 business days of your product arriving back at our warehouse. You will be notified of your refund’s completion via automated email. Please allow up to 7-10 business days (depending on your bank) for the funds to appear in your account. 

Customers can contact Hubbsters's customer service team through the contact form, email (marvendorshop@gmail.com) or WhatsApp +971 52 674 3516. The contact information can usually be found on the Contact Information page of the website.

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